The GetSetGo family club has now closed.
All outstanding free swim credits will be honoured but must be used by March 31st. Thereafter we will not be running any free swim sessions.
All subscriptions have been cancelled from the 31st January. No further payments will be taken and all payments made to date cover up to and including the 31st January only.
Your swim subscription and associated contract will remain in full force and payments will be debited as usual on or around the 1st February.
All terms and conditions will remain the same.
We will continue to use perfect gym throughout February but are excited to inform you that we will be transferring to a dedicated swim software called CoursePro. This is software we have used for over 10 years with our sister Company (Swimming Rocks) and is a brilliant tool to manage your bookings and track progress. We will send you more details by way of a separate email and provide your log in details for HomePortal in the coming weeks.
The existing swim team will be staying and we will also be bringing more of our experienced team across from Swimming Rocks. All our Instructors will be given monthly training to keep them at the forefront of best practice and we will also be providing them with opportunities for further elevate their knowledge through external training courses in areas such as parent and baby certificates, SEN, autism and deaf friendly swim provision, advanced coaching techniques and operational management. Retention and engagement will be a key priority.
A full time cleaner has been employed for all the hours that we operate and who will be in sole charge of keeping the Swimming Academy venue spotless. We expect an immediate positive impact to be seen by customers.
To sign up for swimming lessons please call 0208 050 0070 or email [email protected]
In the absence of a dedicated buggy storage area, we kindly request that buggies are only brought to the venue when absolutely necessary. These should be wheeled though to the back area of the venue and stored respectfully to allow for best use of space. Baby class sizes will be reduced over time to assist this limitation. Under no circumstances will buggies be allowed in the changing rooms. Im sure you all agree that mucky wheels and bare feet are not a good combination!
At present no refreshments will be available onsite. You are more than welcome to bring your own drinks (no glass is permitted) however no food is to be consumed on poolside or in the changing rooms.
Our telephone number will remain the same (0208 050 0070) and the email for all communications will be [email protected]. Please note, all other email addresses will be deactivated.
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We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email [email protected]
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to [email protected]